Customer Support
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QCan I add the ‘sharer list’ with patient’s email account?
It is not possible to enter patient information for sharing. Due to medical law, patients’ test results must be communicated through their healthcare provider, not through 3billion. If you request to share, you will need to sign up for the 3billion portal with that account, which the patient will not be able to do due to difficulties with authorisation. Please have your test results sent directly from the hospital.