Customer Support
Sample Preparation and Shipping
QWhat types of samples are accepted?
For 3B-GENOME, we accept Whole blood samples, Extracted gDNA, and Dried Blood Spot Cards.
For 3B-EXOME, we accept Whole Blood, Extracted gDNA, Dried Blood Spot Cards and Buccal Swabs.
If you wish to use Buccal Swabs or Dried Blood Spot Cards, we only accept samples collected with 3billion’s kits.
(If you need a 3billion’s kits, please use ‘Request a Sample Kit‘)
You can find the detailed requirement for each sample type from here.