Customer Support
Order
QHow do I place an order for a test?
1. Log in to your portal account or create an account on 3billion’s portal.
2. Select your test option and place an order through the portal.
3. Prepare the sample, Requisition Form, and Informed Consent Form according to the instructions provided on 3billion’s Test Guide and make a shipment to 3billion.
4. 3billion will receive the sample and process your order.
Please refer to 3billion’s Test Guide for step-by-step instructions on the order process.