I'm a patient
I'm a physician
Q. What does 3billion test for?
Q. What testing options does 3billion offer?
Q. What is trio exome analysis?
Q. How do I order a 3billion test?
Q. Why is symptom information required?
Q. How can I make changes to an order that I have already submitted?
Q. Can I save an order and then come back to it later?
Q. How do I cancel an order?
Q. What is 3billion's refund policy?
Q. How much does 3billion’s test cost?
Q. What payment methods does 3billion accept?
Q. Is 3billion's test covered by insurance?
Q. What types of samples does 3billion accept?
Q. Does 3billion provide sample collection kits?
Q. How can I request sample collection kits?
Q. Does 3billion accept DNA extracted in other laboratories?
Q. Do you accept samples from all countries?
Q. How should a sample be collected using 3billion’s Buccal Swab Kit?
Q. How long does 3billion retain a sample?
Q. What conditions disqualify a patient from testing?
Q. What is the turnaround time?
Q. What does a 3billion clinical report include?
Q. What do the different test results mean?
Q. Do you provide guidelines for interpreting 3billion's reports?
Q. When will I get a reanalysis report for my undiagnosed patients?
Q. Can 3billion provide results reports in languages other than English?
Q. What type of sequencing technology is used?
Q. What is EVIDENCE?
Q. How are genetic variants classified?
Q. What is the sensitivity and specificity of the test?
Q. How does 3billion's test differ from genetic panel testing?
Research & Partnerships
Q. What is the 3billion Sponsored Testing Program (STP)?
Q. I'm interested in collaborating with 3billion. How can I get in touch?
Q. What information do you collect?
Q. How does 3billion protect my data?
Q. I placed an order for one of my patients. Can I share order information with that patient?
How can I request sample collection kits?
Last modified: October 12, 2021
Please send your request to
with the following information:
Number of kits